We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Whether you have questions about our fragrances, need assistance with an order, or want to learn more about our story, we're here to help.
123 Rue de la Parfumerie
75001 Paris, France
+33 1 42 86 87 88
Monday - Friday, 9AM - 6PM CET
hello@lysceleste.com
We'll respond within 24 hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Find answers to common questions about our fragrances and services.
We recommend starting with our Discovery Sets to explore different scent families. Our fragrance consultants are also available to provide personalized recommendations.
We offer a 30-day return policy for unopened products. For opened fragrances, we provide exchanges within 14 days if you're not completely satisfied.
Yes, we ship worldwide. Shipping costs and delivery times vary by location. Free shipping is available for orders over €150 in most countries.
Each bottle features a unique QR code that unlocks exclusive digital content, including fragrance stories, behind-the-scenes videos, and personalized experiences.